Your Privacy Matters:
Hoslytics is committed to protecting healthcare information and ensuring that patient, institution, and user data is handled securely and responsibly.
This Privacy Policy explains how Hoslytics collects, uses, protects, and manages information when hospitals, clinics, healthcare professionals, administrators, and patients use our Hospital Management System.
1. Information We Collect
Depending on how Hoslytics is used, we may process the following categories of information:
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Patient Information:
Names, identification details, contact information, demographic information, medical history, consultations, diagnoses, treatments, laboratory records, prescriptions, admissions, and discharge information.
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Healthcare Institution Information:
Hospital details, departments, service configurations, billing settings, and operational information.
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User Account Information:
Staff names, roles, usernames, authentication information, and activity records.
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Financial Information:
Invoices, payments, billing records, transactions, and revenue reports generated through the platform.
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Technical Information:
Device information, browser information, system logs, security records, and usage statistics.
2. How Hoslytics Uses Information
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To provide hospital management and healthcare workflow services.
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To support patient registration, consultation, laboratory, pharmacy, billing, and reporting processes.
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To generate operational insights and analytics for healthcare institutions.
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To improve system performance, security, and user experience.
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To communicate important updates, maintenance notices, and security alerts.
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To comply with applicable legal and regulatory requirements.
3. Patient Data Ownership
Patient healthcare information remains the responsibility and property of the healthcare institution that collects and manages the information.
Hoslytics provides the technology platform that enables institutions to securely store, manage, and access healthcare information.
4. Data Security
Hoslytics applies security measures designed to protect information from unauthorized access, misuse, alteration, or disclosure.
Security practices may include:
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Role-based access control.
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User authentication and account protection.
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Database security controls.
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System monitoring and activity tracking.
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Secure data transmission practices.
While we work to maintain strong security standards, no digital system can guarantee absolute protection against all possible security threats.
5. Access Control and User Responsibilities
Access to healthcare information within Hoslytics is controlled through user roles and permissions.
Healthcare institutions are responsible for ensuring that:
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Only authorized staff access patient information.
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User accounts are kept secure.
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Staff follow applicable healthcare confidentiality requirements.
6. Data Sharing
Hoslytics does not sell, rent, or trade personal or medical information.
Information may only be shared:
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When authorized by the healthcare institution.
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When required by applicable laws or regulations.
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With trusted service providers necessary to operate the platform.
7. Data Retention
Information is retained according to operational requirements, contractual agreements, legal obligations, and healthcare record management requirements.
Healthcare institutions may have additional responsibilities regarding medical record retention periods.
8. Cookies and System Analytics
Hoslytics may use cookies, logs, and analytics technologies to improve system performance, monitor security, and enhance user experience.
9. Third-Party Services
Hoslytics may integrate with third-party services required for specific functionalities. These services may have their own privacy policies and terms of use.
10. User Rights
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Users may request access to personal information associated with their account.
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Users may request corrections to inaccurate information.
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Users may request clarification regarding data processing activities.
11. Compliance
Hoslytics is committed to supporting responsible healthcare data management practices and aligning its operations with applicable data protection requirements, including relevant Kenyan data protection regulations.
12. Changes to This Privacy Policy
Hoslytics may update this Privacy Policy as the platform evolves. Significant updates may be communicated through official channels.
13. Contact Hoslytics
For privacy-related questions or requests:
Email:
info@hoslytics.co.ke
Phone:
+254115448145